
Johor Bahru, Malaysia
Ecommerce Executive
Ecommerce Executive
Ecommerce executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform (ecommerce/marketplace). Ecommerce executive also conducts data analysis to generate data-driven market insights and manages relationships with business partners.
Responsibilities
- Manage e-commerce operations such as monitor online order fulfillment, return and exchange
- Manage e-commerce website/marketplaces (Lazada, Shopee, etc) store visual checking and content updates
- Manage product listings (create new products, upload product images, set pricing, set inventory availability, and update product details)
- Handle all customer online inquiries promptly and coordinate with warehouse team to ensure smooth order fulfillment process
- Work closely with marketing team to execute all monthly campaigns
- Any other ad hoc task assigned